Who we are
Scale-Digital is a South African growth studio. This policy covers our website, marketing, and services provided directly to clients.
Information we collect
We collect only what is necessary to respond to enquiries, deliver client work and improve our website: your name, business, email, phone number, and anything you choose to include in a message or booking form. We also collect standard analytics data such as pages viewed, referring source, device and approximate location.
How we use it
To reply to your enquiry, deliver services you've engaged us for, send occasional updates you've opted in to, improve our site, and comply with legal obligations. We do not sell your data.
Cookies & analytics
We use privacy-respecting analytics to understand which pages are useful. You can disable cookies in your browser at any time; the site will continue to work.
Third-party services
We may use trusted providers to host our site, send email and manage bookings. Each provider is bound by their own privacy and security practices, and only receives the data required to deliver the service.
Retention
We keep enquiry records for as long as needed to serve you well. You can request deletion of your data at any time by emailing hello@scaledigital.co.za.
Your rights
You can request access to, correction of, or deletion of any personal information we hold about you. We aim to respond within one business day.
Contact
Questions about this policy? Email hello@scaledigital.co.za.